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FAQ

When will I get the claim payment?

Answer:

Generally speaking, claim payment to be made as follows assuming that adequate information has been provided as required by HKECIC and the terms and conditions of the Policy having been complied with:

  • In the case of insolvency of the buyer/ client, as soon as practicable;
  • In the case of failure of the buyer/client to pay for goods accepted by it/ services rendered to it, 4 months after the due date for payment.
Non-Payment and Claims